Feature Highlights

WMS & Inventory Management Features

B2B storefront with live backoffice sync, product bundling, assembly workflows, multi-dimensional inventory, and flexible business configuration.

B2B Storefront

Self-service portal with real-time backoffice integration

Live Backoffice Integration

The storefront isn't a separate system — it's a direct window into your backoffice. Stock levels, prices, order status, and customer data sync in real-time. No import/export, no overnight batch jobs. Changes in the backoffice appear instantly on the storefront.

Real-time
Stock & price sync
Unified
Single source of truth
Live sync example
Price updated in backoffice Instant
Stock received Instant
Order placed on storefront In backoffice immediately

Multi-Locale Support

Serve customers in their own language. Dutch, German, French, English — each customer sees the storefront in their preferred locale.

NL DE FR EN

Customer Groups

Segment customers by type or tier. Different groups see different prices, catalogs, and minimum order quantities.

Retail Wholesale VIP

Multiple Users per Customer

One company, many buyers. Each user has their own login but shares the company's pricing, credit, and order history.

Acme Corp → 5 buyer accounts

Full Self-Service

Customers place orders, track shipments, download invoices, and view their account balance — without calling you.

24/7 ordering capability

Account Manager Isolation

Each sales rep sees only their customers — admins see everything

B2B companies with field sales need controlled visibility. Account managers should focus on their territory, not be distracted by company-wide data. Casqade supports isolated "islands" per user.

Scoped Visibility

Each rep sees only customers, orders, and revenue assigned to them. No cross-contamination.

Personal Dashboards

Each account manager gets their own dashboard showing their customers, their orders, their performance metrics.

Admin Override

Admins and managers see everything. Reassign customers between reps, view company-wide reports, manage territories.

Field Sales Regional Reps Territory Management
User Permissions
Admin Full Access
All 156 customers • All €2.4M revenue • All reports
JV
Jan Visser Noord-Holland
42 customers • €680K revenue • Own dashboard
MB
Maria Bakker Zuid-Holland
58 customers • €920K revenue • Own dashboard
PD
Peter de Jong Brabant
56 customers • €800K revenue • Own dashboard

Product Flexibility

Sell products the way your business actually works

Bundled Products

Sell multiple products as a single SKU. Gift sets, starter kits, promotional bundles — customers see one product, you pick multiple items.

Example: "Coffee Lover's Kit"
  • Premium Coffee Beans (500g)
  • Ceramic Mug
  • French Press

Assembly Orders

Combine components into finished products. Track component consumption, manage work-in-progress, and maintain full traceability from parts to product.

Bill of Materials workflow:
Parts Assembly Finished

Configurable Products

Products with variants — size, color, material. One parent product, multiple child SKUs. Manage them together, track stock separately.

T-Shirt variants:
S / Black M / Black L / Black S / White +8 more

5-Dimensional Inventory

Track stock by product, warehouse, location, batch, and condition

Product
What item
Warehouse
Which building
Location
Bin or shelf
Batch
Lot number
Condition
Quality state

Every stock movement is tracked across all 5 dimensions. Full audit trail, always.

Stock Conditions

Define your own stock conditions — the system adapts to your terminology and workflow. Conditions can be assigned manually during inspection or applied automatically based on BBD rules you configure.

Visible in B2B Portal

Customers select condition when ordering. Each condition can have its own pricing.

Returns Processing

Inspect returns, assign condition, route to restock or discount sale.

Automatic BBD Rules

Auto-apply conditions based on expiry. Past BBD blocks allocation.

New Refurbished Damaged Box Demo Short-dated
B2B Storefront — Product Page

Premium Coffee Beans 500g

Arabica blend, medium roast

Batch Equivalence

Treat batches within X days of each other as equivalent for FIFO. Prevents unnecessary split shipments when dates are close enough.

BBD within 7 days = same priority

Serial Number Tracking

Track individual items by serial number. Know exactly which unit went to which customer. Essential for warranties and returns.

SN-2024-00847-A → Customer: Van Dijk B.V.

Expiry Management

Best-before dates on every batch. FIFO respects expiry. Alerts before products expire. Never ship outdated goods.

Expires in 3 days → Alert sent

Location Priority

Assign priority to warehouse locations. Pick from easy-access bins first. Save the high shelves for overflow.

A-01 (floor level) Priority 1
B-03 (mid shelf) Priority 2

Single-Location Picking

Smart allocation prefers picking from one location when possible. Fewer stops, faster picking, happier warehouse staff.

2x score boost for single-location fulfillment

B2B Power Features

Built for complex business relationships

Quote-to-Order Workflow

Create quotes with stock reservations. Send for approval. Convert to order with one click. Full audit trail of who approved what, when.

Quote #Q-2024-0234 Awaiting Approval

Customer-Specific Pricing

Every customer can have their own price list. Contract rates, volume discounts, promotional pricing — they see their prices, not your list price.

List Price €49.99
Gold Partner (-15%) €42.49

Configuration Inheritance

Settings cascade from Global → Group → Entity. Set defaults once, override where needed. Change at the top, it flows down.

Global: VAT 21%
Food Products: VAT 9% (override)
Organic Coffee: inherits 9%

Customer Groups

Segment customers by type, tier, or region. Apply group-level pricing, payment terms, and catalog access. Manage hundreds of customers with ease.

Retail Wholesale Gold Partners Distributors

Warehouse Operations

Picklist optimization, multi-warehouse support, and shortfall handling

Smart Allocation Engine

Choose the allocation strategy that fits your operation. Location priority, picking efficiency, and batch equivalence all factor in. The system automatically chooses the pick that minimizes warehouse labor while respecting your constraints.

FIFO LIFO FEFO Manual
Location priority weighting during allocation
Full pallet picks preferred over split locations
Batch equivalence respects expiry while optimizing picks
Allocation example: Order for 300 items
Location A-01 BBD: Mar 15
150 items
Location B-03 BBD: Mar 18
600 items
Allocated from B-03 within equivalence range
300 items

BBD within 7 days = equivalent. Single location pick preferred.

Location Priority

Assign priority to warehouse locations automatically or manually. Floor-level bins pick before high shelves. Easy-access locations get higher weight in allocation.

A-01 (floor) Priority 1
B-03 (mid) Priority 2
C-07 (high) Priority 3

Picklist Optimization

Picklists sorted by location for efficient warehouse walks. Group orders intelligently. Minimize steps, maximize picks per hour.

Reduced walking distance

Multi-Warehouse

Built from day one for multiple locations. Allocate from nearest warehouse, split shipments when needed, or enforce single-warehouse fulfillment.

Manage 2, 10, or 50 locations

Shortfall Management

When you can't fulfill completely, track the shortfall. Backorder automatically, or notify for action. Never lose track of what's owed.

Auto-backorder or hold for review

Returns & Compliance

RMA workflow, batch traceability, and audit logging

Full RMA Workflow

Return Merchandise Authorization from request to resolution. Track reason codes, inspect returned items, restock or dispose based on condition.

Request Inspect Restock

Recall Traceability

Instant forward/backward tracing. Enter a batch, see every customer affected. Simulate recalls before executing. Know the impact in seconds.

Batch #2024-0892 47 orders affected

Complete Audit Trail

Every stock movement, every state change, every user action — logged permanently. Export for auditors, regulators, or your own analysis. FDA, EU MDR, ISO 22000 ready.

Timestamped
User Tracked
Immutable
Exportable

See These Features In Action

Schedule a demo to see how these features work with your products and workflows.